We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Make use of this deal before it expires. Search. I called customer service and spoke with a supervisor who told me I can order it but I will have to pay $65 and they refused to honor my original order. Find your perfect shoes and clothing at Foot Locker! How deceptive and shady is that? Level 1, 16 Terrace Place I have called customer service 4 times since last week and each representative has lied and told me they were issuing a gift card through email in the amount of $40. If itâs at Foot Locker, itâs Approved. Computershare
New York, NY 10001 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. Metroplex Complex I am also going to contact the BBB if I do not here from someone in 24 hours. He kept cutting me off and telling me it's my bank fault. Products shown may not be available in our stores. Tuijnmanweg 3-5 4131 PN Vianen The Netherlands 011-31-3473-23300. voucher code at footlocker.com can be obtained by you. D.S. Correspondence should be mailed to: I got a representative and I told her my issues she look into the situation for me then she came back and said that 4 out of 5 of the order was approve. All mail can be addressed to our European Headquarters in the Netherlands. 330 West 34th Street ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Received somebody else's item on mail . I told her that that don't make any sense she said my bank decline the purchase. I was trying hard to secure a pair of shattered backboard 3.0 (gs) this week, so I went to the launch locator... Order placed 9/22/19 online; rec'd email back same day from SheerID that my info was successful and a rep would call 1 business day to apply my 15% - as of 10/11/19 no call & customer service 800.991.6815 refuses to refund my 15%. Discuss the issues you have had with Foot Locker and work with their customer service team to find a resolution. Due to the large volume of inquiries, all requests must be submitted 45-90 days prior to your deadline for inclusion date. Foot Locker Europe Ir.D.S. (941) 748-0577, Foot Locker Asia / Pacific 30181126 What are you looking for? shrrelations@cpushareownerservices.com, Foot Locker, Kids Foot Locker, Lady Foot Locker, Footaction, SIX:02 011-31-3473-23300, Champs Sports Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. www.computershare.com/investor, Shareholder Online Inquiries Contact Regards, You can find contact details for Foot Locker above. Subject header of email to indicate it is for the return of Foot Locker product; Your name; Your contact number; The address to pick up from (per your original delivery address) Pickups will be planned next day between 9am-6pm Monday to Friday & 9am to 1pm Saturday. FREE DELIVERY ON ORDERS OVER $150. Funny, it's on their website, in stock, now prices at 65.00 and excluded from coupons. that the fifth payment was decline due to nonpayment. Free shipping on select products. (212) 720-4600. The store in Rocky Mount placedan order... Place an order twice through your website. They put me on hold FOREVER when asked for manager; Angel the supposed manager gave me the same runaround. (201) 680-6578 (Outside the U.S. and Canada) Foot Locker, Kids Foot Locker, Lady Foot Locker, Footaction, SIX:02 330 West 34th Street New York, NY 10001 (212) 720-3700. It was sons gift for Christmas, Its the 19 of December and the item is sold out and they wont give me my money back until they receive the wrong item . This has been very upsetting !! Box 505000 after several calls to UPS and footlocker and pushed back and forth between the two company I was finally instructed to file a claim on December 23rd for investigation . so inconvenient . Contact Kids Foot Locker customer service. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. I want my money back, no gift card I want a check in the amount of $40 sent to my address because I have been lied to several different times. So I called the customer services hotline. On 09/12/2019 I purchased a pair of trainers from the above mention shop for £134.00, the service I received from the manageress named gen.. Or gem was absolutely disgusting, we was made to wait 20 minutes before we could actually pay for the item because this manageress was refusing to serve us because her shift was over, and the other cashier was dealing with returns which was taking a very long time, I was subjected to verbal abusive from your employee in front of other customers and staff, she was screaming, that she would not get fired as she was the best foot locker had, even the other employee were shocked at this persons action,, I was told by her that if she wanted to she could refuse to serve me so best be quiet. Overnight correspondence should be mailed to: Initial Foot Locker complaints should be directed to their team directly. I have 4 teenage boys who love shoes and I will NEVER shop at foot locker our any one of its affiliates. All shareholder stock inquiries should be directed to our Transfer Agent at Computershare. (715) 845-5538. I still haven't received any respond . Your premier source for the worldâs hottest sneakers and apparel. mediarelations@footlocker.com, Customer Care © 2004-2020 ComplaintsBoard.com. whats the difference? Foot Locker, Inc. supports organizations that have a focus on promoting a better world for today’s youth through educational initiatives and programs that encourage health and well-being through physical activity. It was not my fault since I followed the instruction and send the item the way I was supposed to. All @ Foot Locker » Huge Selection for Women and Men Lot of exclusive Styles and Colors Free Shipping from 69 £ / 85 ⬠All @ Foot Locker We use cookies to ⦠Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries. No I should not have to do their work when I have an email advising it was successful. Advised I need to contact SheerID. The house of hoops store near has an employee who comes to my place of business- (i know because ive seen him... my name is makaveli walker somehow the item got lost in UPS. Vicki jane davies. I ask him can he reprocess the order and have it ship out so I can received it by Monday he told me No, and there is nothing he can do with an attitude. New York, NY 10001 Foot Locker has a stock of a number of quality items at an alluring price. (800) 231-5469 (Hearing Impaired - TTY Phone), Computershare Investor Center 330 West 34th Street Shop with Afterpay! They wanted me to provide info over phone again advised I would not as I have already uploaded info requested and was advised it was successful. I place an online order on August 13 for 5 pairs of shoes which came up to 535.00. Not bad, but could've been way better. The first time the funds were removed from gift card but I called s month later and was able to get a get card sent back through email in the same amount they took. It was priced at 44.99 and was able to use a coupon. I never received the item I purchase. 4131 PN Vianen I was working at the footlocker near my school in Ithaca. I visited the foot locker store in Rocky Mount, NC on July 8, 2019. Global number of Foot Locker stores as of 2020, by store type Global selling square footage of Foot Locker from 2013 to 2019 U.S. number of Foot Locker stores as of 2020, by store type Shop best-selling sneakers, new releases, and the latest womens clothing collections from Nike, adidas, and PUMA. Get free shipping on regular priced items. I feel utterly appalled regarding what I was subjected to from one of your employee this was witnessed by numerous other customers,. Plain and simple. returned item tracking #1z3y406x9033593476, terrible customer service and poor management. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. This whole situation has been very up setting for and I will be very hesitant to use the shop in the future. Tuijnmanweg 3-5 Global number of Foot Locker stores as of 2020, by store type Global selling square footage of Foot Locker from 2013 to 2019 U.S. number of Foot Locker stores as of 2020, by store type Ordered a pair of trainers 4 days ago paid for standard delivery as it was the only option for some ridiculous reason. Categories Had a text message to say that they were coming out today at 9am this morning, I am yet to receive my parcel and when using the DHL website I'm being told my parcel will be here on Monday even though I've waited in all day as I was told they were coming this morning. Initial Foot Locker complaints should be directed to their team directly. I am very disappointed in the customer service I have received an now I do not want to purchase anything from this company. P.O. I had already approve these purchases with my bank. Please help me resolve this issue . ... Browse Foot Locker product/category list, and add your needed to shopping cart. This company does respond, but not as often as you'd expect them to. This is terrible customer service is trash took 2hrs get someone on the phone then they cancelled my order because of an typo I sent the info back to the delivery email but it didn't work I still haven't received my shoes then they sent the email to the junk file so I never got the email till it was too late this is unacceptable. Please email your request for donation to: (201) 680-6578 (Outside the U.S. and Canada), (800) 231-5469 (Hearing Impaired - TTY Phone), https://www-us.computershare.com/investor/Contact, California Transparency in Supply Chains Act. Call Us Domestic: 1.800.991.6815 7 days a week Chat With Us 7 days a week8am-11pm CST**Please see widget in lower right-hand corner when available Email ⦠But today he did't even try to help very unprofessional as a supervisor. won't return for store credit, but will exchange for different item. The Foot Locker and Kids Foot Locker banners are the number-one and number-three retailers, respectively, of athletic gear for kids in the United States.[1. Contact Foot Locker customer service. Computershare This is the worst service I have ever received when making an online purchase and will not be a returning customer with yourselves. 311 Manatee Avenue West Tuijnmanweg 3-5 4131 PN Vianen, The Netherlands KvK Utrecht no. I feel That I was not treated right and this has been a terrible customer service experience from such a respected company. Transfer Agent and Registrar He was not trying to hear what I had to say. You can call Kids Foot Locker at (715) 261-9710 phone number, write an email, fill out a contact form on their website www.kidsfootlocker.com, or write a letter to Footlocker.com, Inc, PO Box 8066, 111 South 1st Avenue, Wausau, Wisconsin, 54402-8066, ⦠customer number: [protected] (212) 720-3700, Foot Locker Europe Expire Soon 3 used. Champs Sports 311 Manatee Avenue West Use this comments board to leave complaints and reviews about Foot Locker. Ordered a Kyrie Spongebob hoodie on 11/30/2019. Foot Locker Europe.com B.V. Ir. Louisville, KY 40202, (866) 857-2216 They are more worried about their item than my issue . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Foot Locker Customer Service. I have never been treated so horribly by a retailer ever. https://www-us.computershare.com/investor/Contact customercare@footlocker.com, Investor Relations Department My son bought a Nike tech tracksuit on line 8/10/2020, but unfortunately the track bottoms the logo is peeling off, I have gone onto live chat that says to send them a photo of the product which I have done and that they would get back to me, its been over a fortnight and I haven't received any information on what to do, my son spent a lot of money on this tracksuit order number is [protected], invoice number is2020-134-[protected], product number is [protected], maybe they could send me a refund or another track bottoms, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions, I sent back an item ( Nike NSW fleece jogger) that I purchased from footlocker website for exchange to smaller size for my son's Christmas present around December 10th. I've been working at foot locker for a while now and enjoy helping the customers, making connections, and... Today I returned sneakers I purchased from this store on September 4th 2019. if our product became faulty; when tracking says your order was delivered but you didn't receive it; when you have a complaint; Address. Louisville, KY 40233 the item was $100 and I couldn't afford to buy another one for my son's christmas . (212) 720-3700, Media Relations We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. All rights reserved. 462 South 4th Street, Suite 1600 There is Champs and Finish line . After I stayed in the line for 1:57 I didn't solve my issue . Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. Every year I have this problem and a representative fix the problem. Foot locker cancelled my order claiming it was out of stock. I received an email stating that my order had been cancel. Bradenton, Florida 34205 Ir.D.S. You can find contact details for Foot Locker above. 011-61-7-3253-300, Footlocker.com / Eastbay So I ask her can she reprocess this payment again she told me NO. The Netherlands Customer service in few of my calls were not helpful at all . Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. Second time I placed order on April 9 order # 3064684 so called out of stock but still took money from the card again. Regards Shop Foot Locker AU for the latest shoes & apparel from Nike, adidas, Jordan & more âï¸. Manager Tashawna Ollie needs to be fired. You can call Foot Locker at (715) 261-9708 phone number, write an email, fill out a contact form on their website www.footlocker.com, or write a letter to Foot Locker, Inc, 330 West 34th Street, New York, New York, 10001, United States. Foot Locker Hi, there. 45% Off. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. So I ask to speak with a supervisor which she transfer me to David ID#5697 so I told him what was going with the order. Shop the latest and greatest styles from brands including Nike, adidas, Vans, Champion, Jordan and more. Never again will I buy from them . I would have take the item back to the store if I only knew it would be such a disaster . 111 South First Avenue Wausau, Wisconsin 54401 Fereshteh. 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